Privacy Policy - aladdin's gold Casino

Privacy Policy

We take your privacy seriously

At Aladdin's Gold Casino ("we", "us" or "our") your privacy means a lot to us. This policy describes how we collect, use, and secure your information when you visit our website, mobile app, or anything else associated with Aladdin's Gold (we'll just refer to it as "the Site" from this point on).

Take a few moments to read this policy. It's worth it.

If you don't agree with what is written here, please don't use the Site.

Changes to This Policy

We may occasionally need to change or update this privacy policy. If we do, here's what'll happen:

We'll update the "last updated" date at the top.
You'll likely get a pop-up or notice the next time you log in.
You may be prompted to agree to the changes before using the Site again.
So, it's worth popping back on this page occasionally just to keep in the know.

Why We Use Your Info (or the Legal Bit)

We only collect and use your personal information for purposes that are reasonable, legal, and not misleading. Here's why we might use your info:

To prevent fraud – securing your account and the site.
So that we can give you a better experience – such as remembering your preferences or favorites.
To assist with support or account issues – if you contact us or if we need to inform you of something important.
To send you promos or offers – but only if you've opted in to let us do so.

We'll only ask for what we actually need – nothing extra, nothing spooky.

How We Get & Use Your Info

When you join and use our website, you're essentially agreeing to us getting some information about you. Here's what sort of things we get and why we need them.

Personal Info

We get some personal information like your name, email, address, phone number, and other details like your age, gender, or where you're from. You typically provide this information to us when you register, chat, or utilize certain features on the site. You are not required to provide this information, but if you do not, some aspects of the site may not function for you. As soon as we receive your information, we will store it securely and safely until you close your account.

Technical Info (a.k.a. Derivative Data)

When you're on our site, we automatically get some behind-the-scenes material, such as:

This information aids us in enhancing the site and making it work smoothly. Similar to personal data, we will keep this stored securely until your account is closed.

Payment Information

When you deposit, withdraw, or request a refund, all of that gets handled through secure third-party payment providers. That means:

For security reasons (and as a legal requirement), we can ask for some additional documents to ensure it's actually you. This might be:

We keep this material safe, and only some authorized staff can access it. We will not pass it on to anyone unless the law requires us to, or to defend our rights.

Why We Use Your Info

We use the correct information from you to provide you with a better, safer, and smoother experience. Here is how we do it:

To create and run your account
To send you account updates
To handle your payments and transactions
To identify and prevent any fraud or suspicious activity
To ensure that everything remains legal and safe
To respond to your questions or resolve issues
To listen to your comments and improve things

Sometimes (only if you agreed), we may send you awesome things like promo offers, deals, or newsletters.

Sharing & Keeping Your Info Safe

We respect your privacy and don't share your personal info unless we have a good reason to. Here's when we may share it and how we protect it.

When We May Share Your Info

Legal Stuff & Safety Occasionally we need to share information if the law requires us to. This might be for things such as court orders, preventing fraud, defending rights (our own or other people's), or if someone's safety is in danger. It doesn't happen often, but it does.
Trusted Partners We have other businesses that assist us in operating the site—such as payment businesses, customer service teams, hosting companies, email services, and marketing assistants. We only join forces with parties that respect your data privacy and have very tough rules in place to protect your information.

Cookies & Tracking Things

We set cookies, web beacons, and other small trackers to give you a better experience. These assist us in knowing what you like and optimize the site. For more of this, take a look at our Cookie Policy (it's included in this Privacy Policy too).
Other Websites & Ads Occasionally you might notice links or ads on our site that lead to other websites. Just in case you're wondering, after you leave our site, their rules apply, not ours. We don't have any control over what they do, so be safe and read their privacy policies before you share any info with them.

How We Keep Things Safe

We have a lot of tools in place—such as tech systems, safety checks, and rules—to assist in keeping your info safe. With that said, no online system is ever 100% secure. If you believe your data's been breached or something just doesn't feel right, please contact us immediately. In the event that there is a legitimate security issue, we'll take care of it quickly and adhere to our rigorous emergency procedures.

Regarding Kids

Our website is for adults—18 and older only. We don't intend to gather any information from kids. If you believe we did by error, let us know as soon as possible and we'll correct it.

Do-Not-Track (DNT) Settings

Certain browsers allow you to enable something called Do-Not-Track to prevent websites from tracking you. Currently, there is no standard system for this, so we don't currently respond to DNT signals. But if this changes, we'll adjust our policy accordingly.

Managing Your Info & Privacy Settings

We completely understand that your information is private, and you should be able to have control over it. Here's how you can do it on your part.

Want to See What Info We Got?

You can ask us at any time to send you a copy of the personal information we've got about you. Just contact us using the contact information we provided you. We'll do our best to reach out to you in a month. If it's a complicated request and it's going to take a bit longer, we'll write to let you know what's happening.

Updating or Deleting Your Account

Need to modify something on your account? Or just wanna get rid of it? No problem—here's what to do:

As soon as we receive your request, we'll deactivate your account from our active system. But just a warning: we may have to retain some information in our backup records for things like fraud checks, legal purposes, or ensuring no one's violating our rules.

Stopping Emails & Other Messages

Don't want to receive emails or promotions anymore? You have options:

If you're receiving texts from another firm (such as a partner or promotion thing), you'll need to contact them yourself to avoid those.

If There's a Data Breach

We are serious about stuff like this. If something does go wrong and your information is compromised, we'll investigate what went wrong and act quickly. If we're required by law to inform you or a regulator, we will.

Got Questions? Reach Out

You ever want to discuss your data, have questions, or need assistance with your account? Just get in touch. We're always here to assist.